Shipping & Return

Frenchielys Shipping Policy:

 

USA/UK/AU :

* Free Shipping USD 49.99+( USA, UK, AU,) 

* Flat Shipping Rate $5.99 on Orders Less than USD49.99

 

 

Shipping Worldwide:

* Free Shipping Worldwide on Orders Over  USD 79.00

* Flat Shipping Rate $9.9 on Orders Below  USD 79.00

 

Estimated Delivery Time: (Holidays & Customs Stoppage Not Included)Below Shipping Delivery Time just for Reference, There Might Be Shipping Delays During CVOID-19. 

 

NOTE: There are Free Shipping & Paid Express Shipping for Choices

 

* United States:2-7 Business Day

* Canada: 4-12 Business Day

* U.K :3-8 Business Day

* Australia: 5-8 Business Day

* Germany:5-7 Business Day

* Mexico: 5-15 Business Day

 

* Japan: 3-7 Business Day

*South Korea:3-10 Business Day

* Other Asian Countries: 5-16 Business Day

* Other European Countries: 5-14 Business Day

* New Zealand: 5-15 Business Day

* South African: 7- 20 Business Day

 

Express Shipping:

These US Addresses are NOT Available for Express Shipping: 

Alaska,Guam, Hawaii,Puerto Rico,Palau,Marshall Islands,Northern Mariana Islands, American Samoa, APO/FPO     

 

 

Note:

Customs/Tariff fees are Not Included

All Orders Would Be Handled within 24-48 Hours( Customized Products Take 5-7 Business Days)

Customs may Hold Packages Sometimes, Please Contact Your Local Customs ASAP with Provided Tracking Details(We Would Send Tracking Infomation to Your Email When Your Order Shipped)

 

 

Returns & Exchanges: (IF APPLICABLE)

 

Every French Bulldog is the love of life for their owners, all these little creatures have angel smile but too vulnerable skin, for better protection of every french bulldog, please make sure all your returned products are: undamaged, unused, unwashed, hair-free,  resellable within 30 days of the purchase date.

NOTE: We no longer accept returns for no reason like ( I do not like it, no longer need it) on Jan.19th, 2019 because all the returned products will be thrown away to avoid potential skin diseases.

 

 

Returns based on sizes could not be acceptable. Please contact us before placing an order if you have any doubt about sizes. If you receive a wrong product or defective product, just let us know, we would send a replacement immediately and cover the shipping cost.

 

Refund( If Applicable)

Frenchiely claims not responsible for the lost or stolen packages that the carrier has marked as ''delivered.'' 

 

Sale Products

(Final Sale Products Do Not Meet Return or Refund Policy)

 

Thank You So Much for Caring Other Cuties

For More Service, please email us frenchiely@hotmail.com

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